Terms & Conditions
1. General Information
This website is operated by Purusharth Organic & Natural Science Pvt. Ltd. (PONSPL). By accessing or using this website, you agree to comply with these Terms & Conditions.
2. Products & Pricing
Some of our products are sourced from certified organic farmers, while others are produced locally using traditional, chemical-free and natural processes. We ensure purity, authenticity and the highest quality in every product we offer.
Prices are inclusive of GST but shipping/delivery charges may be extra.
PONSPL reserves the right to change product prices, specifications, or availability without prior notice.
3. Orders & Payments
Orders are confirmed only upon 100% advance payment. We accept payments via UPI, Net Banking, Debit/Credit Cards, and Wallets. Once an order is placed, cancellations are allowed only in exceptional cases.
4. Shipping & Delivery
Products are generally dispatched within 3-7 working days (delivery time may vary by location).
Delays or damages during transit will be the responsibility of the logistics partner.
Customers are advised to check the product seal and packaging at the time of delivery.
5. Return, Replacement & Refund Policy
Returns or replacements will be accepted only if:
- The product is damaged or defective on delivery
- Wrong product is delivered
- Product delivered is near expiry date
- Customers must report within 7 days of receipt for any issue.
- Food/Edible products (oils, sugar, salt, flour, millets, etc.) are non-returnable and non-refundable once opened.
- Refunds, if applicable, will be processed within 7–10 working days in the original payment mode.
6. Quality Assurance
All products are packed and tested as per FSSAI/Govt. norms.
The information provided is for general wellness purposes and should not be considered a substitute for medical treatment.
7. Privacy Policy
Customer details (name, number, address, email) are collected only for order fulfillment and service improvements.
We do not share personal information with third parties without consent.
8. Intellectual Property
All content on this website (brand name, logo, product images, descriptions, designs) is the intellectual property of PONSPL.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
PONSPL is not responsible for any indirect damages, delays, third-party delivery issues, or technical failures.
10. Jurisdiction
Any disputes arising shall be subject to the jurisdiction of courts at Durg, Chhattisgarh (India).